PRIVACY POLICY AND PERSONAL INFORMATION PROTECTION

Groupe La Québécoise places great importance on the protection of personal information. This policy explains how personal information is collected, used, shared, and protected, while complying with applicable laws.
  • 1. COLLECTED INFORMATION

    The following types of information may be collected:
    Full name
    Address
    Phone number
    Email address
    Credit card number (if required for order processing)
    No sensitive information, such as health data, is collected.
  • 2. METHOD OF COLLECTION

    Personal information is collected through forms available on the website.
  • 3. USE OF INFORMATION

    Personal information is used for the following purposes:
    Order processing
    Sending marketing communications (with prior consent)
    Continuous improvement of services
  • 4. SHARING OF INFORMATION

    The information collected may be shared only with companies belonging to the same group as Groupe La Québécoise. These operating companies adhere to the same confidentiality standards.
    No information is shared with third parties unrelated to the business.
  • 5. CONSENT

    Consent is obtained through a pop-up displayed on the first visit to the website. Preferences can be changed by accessing the "Cookies" section at the bottom of the site.
  • 6. SECURITY MEASURES AND STORAGE

    Advanced technologies, including encryption and firewalls, ensure the protection of personal information.
    The collected data is stored for a maximum period of 2 years. After this period, it is deleted or anonymized.
  • 7. USER RIGHTS

    Each individual has the following rights:
    • Access their personal information
    • Correct errors in the data
    • Request the deletion of personal information
    To exercise these rights, customer service is available at the following address:
  • 8. COOKIES AND SIMILAR TECHNOLOGIES

    Cookies are used for customer analysis and targeted advertising purposes. Cookie preferences can be managed in the "Cookies" section at the bottom of the site.
  • 9. MINOR INFORMATION

    The services offered are not intended for minors. No personal information is intentionally collected from children under 18 years old.
  • 10. MODIFICATIONS AND CONTACT

    This policy is subject to periodic updates. Upon each update, a pop-up will appear on the website, and acceptance confirmation will be required.
    If you have any questions or concerns, please use the following contact details:
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